eBayAdCommerce Blog

We are happy to report that critical search functionality was restored overnight on Saturday and we are seeing normal activity levels as of Sunday, November 22, 2009. A technical issue occurred on Saturday, causing search to return limited or no results throughout the day. As part of eBay technical team’s effort to restore critical search functionality as quickly as possible for both sellers and buyers, we approached the search restoration in phases, focusing on primary functionality restoration immediately after the issue occurred, with full restoration of secondary search features on Sunday, November 22, 2009. We realize this is a really busy time for sellers ramping up for the holiday season. We’re sorry this technical issue occurred, causing search to return a limited or no natural results throughout the day.

However, during the search downtime, AdCommerce sponsored results were fully functional, which resulted in higher overall visibility and click through rates for AdCommerce partners on Saturday, November 21, 2009. AdCommerce advertisers enjoyed higher exposure for their ad placements, due to no other results being shown on that page.

For more information, please read the full eBay announcement here: http://announcements.ebay.com/.